Refund Policy

Considering the hygienic nature of our products, artisanal face masks, we do not accept any exchange or refund.

In case you make an error in our choice of size or fabric while placing your order, you're more than welcome to contact us immediately  at info@masqc.org to let us know. If we receive you email with a 24 hr delay from your order, we will do our best to adjust the size or fabric choice if possible.